Terms & Conditions
- The website, designs, graphics and any programming code remain the property of Softclain Technologies Private Limited (CIN: U72900KL2020PTC062817) until all outstanding accounts are paid in full or unless mutually agreed upon.
- Softclain cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. In case of any disputes, Softclain shall not be accountable for such issues.
- Any additions to the brief will be carried out at the discretion of Softclain and where no charge is made by Softclain for such additions, Softclain accepts no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.
- We take all efforts to meet your expectations about the design in the submission of the first design itself. However, in case you are not satisfied with the design, we are open to making two more attempts to meet your expectations. But in the unlikely event of no mutual consent being achieved for three designs altogether, and another round of re-designing is requested by the client, Softclain is entitled to terminate the project by either refunding the amount or byreserving the amount as credit towards any future services, which could be availed by the client at any time of their choice.
- The client agrees to make available as soon as is reasonably possible to Softclain all materials required for completing the project to the agreed standard and within the set deadline. Softclain will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines. Softclain will not be liable or become involved in any disputes between the site owner and their clients and cannot be held responsible for any wrongdoing on the part of a site owner.
- Softclain will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the client’s appointed agents.
- A deposit of 50% of the total amount of the quoted price is required with any project before any design work shall be carried out.
- Once a project has been completed, the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e if the client decides to drop the project, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non-payment will result in legal action being taken if necessary.
- Payment once remitted shall not be returned at any cost unless Softclain agrees upon.
- The proposed quote has a validity of 60 days, from the date of its preparation.
- Once the proposal is accepted and we engage ourselves with the project, due to any issues from your part if you want us to withdraw from this project the full quoted amount has to be paid to Softclain. We understand and acknowledge that the client agrees upon our terms and conditions before associating with us.
- All fees and charges that appear on our Bills addressed towards clients/ Automatic Invoices issued for the service subscriptions/Project cost estimates are in US Dollars (USD) or Indian Rupees (INR). If you do choose the option of paying with a different currency other than USD/INR, it will be converted to USD/INR solely for purposes of calculating the currency equivalent and record keeping.
- Dollar sign paired with numerals implicitly indicates the amount in USD unless the other currency is explicitly specified on the document. All documents including the Invoices, Reports and Estimates generated for and by Softclain follow this predefined formatting rule.
